Shipping Policy

Order Processing

All orders are processed within 2–3 business days. Orders are not processed on weekends or U.S. holidays. If we experience a high volume of orders, processing times may be extended. Any delays will be communicated directly to you.
 

Shipping Timeline
 

Shipping times will vary based on product type and destination. Estimated delivery windows will be displayed at checkout once products become available.
 

Shipping Rates
 

Shipping rates will be calculated at checkout based on:

• Delivery address

• Package weight

• Carrier rates

Rates will be visible before you complete your purchase.

Pre‑Orders & Made‑to‑Order Items

Some items may be offered as pre‑orders or made‑to‑order. These products may have extended processing times, which will be clearly stated on the product page.
 

Tracking Information
 

Once your order ships, you will receive an email with:

• A shipping confirmation

• A tracking number

• A link to track your package in real time

Shipping Carriers
 

We partner with major carriers such as:

• USPS

• UPS

• FedEx

• DHL (for international orders)

Carrier availability may vary based on destination.
 

International Shipping
 

International shipping will be available for select products. Customers are responsible for any customs fees, duties, or taxes required by their country.
 

Lost, Damaged, or Stolen Packages
 

LAAM is not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the carrier directly. We will assist when possible to help resolve the issue.
 

Address Accuracy
 

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
 

Questions

For any shipping‑related questions, contact us at:
Info@thelaam.com